Returns & Refunds policy
Refund Policy for Services and Fees
Company Name: K.R.D Collective Holdings
Website: krdcollectiveholdings.com
1. Purpose
This Refund Policy outlines the conditions under which refunds may be issued for asset management, advisory, and consulting fees paid to K.R.D Collective Holdings (“the Company”). As a diversified financial and investment holding firm, we are committed to transparency, compliance, and fairness in all client relationships.
2. Non-Refundable Fees
All asset management fees, investment advisory retainers, and performance-based fees are considered non-refundable once services have begun.
Because the Company immediately incurs administrative, analytical, and operational expenses at the start of each engagement, refunds cannot be issued for services already rendered or in progress.
3. Exceptions
Refunds may only be granted under the following limited circumstances:
Duplicate Payment: If a client is inadvertently charged more than once for the same service, a full refund of the duplicate charge will be processed.
Service Not Rendered: If no asset management or consulting activity has commenced, pre-paid fees may be refunded minus a 5% administrative processing fee.
Regulatory Requirement: If a refund is required due to applicable laws, financial regulations, or directives from governing authorities, the Company will comply promptly.
4. Termination of Services
If a client terminates their agreement with K.R.D Collective Holdings:
Pro-Rated Refunds: Management or advisory fees may be refunded on a pro-rated basis only for the unused portion of the service term, provided no trading, strategy implementation, or portfolio management has occurred during that billing period.
Notice Requirement: A written 30-day termination notice is required. Refund eligibility will be assessed based on the effective termination date and level of services rendered.
5. Refund Processing
Once a refund request is approved:
Refunds will be issued to the original payment method within 10–15 business days.
Clients will receive written confirmation once processing is complete.
Any applicable bank or transaction fees are the responsibility of the client.
6. Dispute Resolution
All refund requests or billing disputes must be submitted in writing to:
Email: compliance@krdcollectiveholdings.com
Mailing Address:
K.R.D Collective Holdings
30 N Gould Street, Suite 57004, Sheridan, WY 82801
Refund-related inquiries will be reviewed and acknowledged within 10 business days of receipt.
7. Policy Updates
K.R.D Collective Holdings reserves the right to amend or update this Refund Policy at any time. Any revisions will be posted on our official website, with the Effective Date updated accordingly.
8. Client Acknowledgment
By engaging in asset management, financial consulting, or investment advisory services with K.R.D Collective Holdings, clients acknowledge that they have read, understood, and agreed to this Refund Policy and all related terms of engagement.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail compliance@krdcollectiveholdings.com
Contact
K.R.D Collective Holdings
30 N Gould Street Suite 57004 Sheridan, WY 82801
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info@krdcollectiveholdings.com
307-205-9788
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